Privacy Policy

Last Updated: March 27, 2026

Flysounds Inc. ("Flysounds," "we," "our," or "us") is committed to protecting your privacy and the personal information you share with us through our website at https://www.flysounds.com, our affiliated pages, apps, and platforms, and any communication via phone, email, or other means (collectively, the “Sites”).

By using the Sites or submitting information, you agree to the terms in this Privacy Policy. If you do not agree, please discontinue using our services.

1. Information We Collect

We collect information directly from you, from third parties, and through automated technologies:

  • Technical Data: IP address, browser type, device identifiers, geolocation.
  • Personal Identifiers: Full name, email address, mailing address, telephone number.
  • Usage Data: Device settings, preferences, or app configuration information you provide voluntarily.
  • Transactional Data: Payment details (processed securely) and insurance info (if applicable).
  • Content: Photos, video submissions, and survey responses.

Note: Personal usage data is used solely for product setup, service, and support. It is not used for advertising targeting.

2. How We Use Your Information

We use your data to:

  • Send order updates and warranty notifications
  • Process orders and deliver products
  • Provide remote device setup support and customer service
  • Customize device settings based on user-provided preferences
  • Detect fraud and ensure legal compliance

3. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

  • Legal Authorities: When required by law or for investigations
  • Service Providers: Shipping partners, payment processors, IT support for operational purposes
  • Authorized Partners: Audiologists or specialists providing services with your consent

4. Cookies, Tracking & Third-Party Advertising

We use cookies and similar technologies to improve site performance and analyze trends.

  • Google Analytics & Advertising Disclosure:
    • Users can opt out of Google cookies: Google Ads Settings
    • Third-party vendors may show our ads across the Internet using cookies from prior visits to our Sites

5. Data Security

We use industry-standard SSL/TLS encryption to protect sensitive personal and device configuration information. While we strive to protect your data, no Internet transmission is 100% secure.

6. Your Rights & Choices

  • Access & Deletion: Request access, correction, or deletion of your data by contacting us.
  • Marketing Opt-Out: Unsubscribe from promotional emails via email links or contact support.

7. Contact Us

For questions about this Privacy Policy: